Corrective Action Request (CAR)
Typically, organisations utilise a Corrective Action Request (CAR) form to inform partners in the supply chain (supply of plant, goods or services) of problems they are creating for other partners or to investigate a problem that already occurred and requires root cause analysis to resolve the issue to prevent a recurrence.
When a problem or quality concern arises, including, but not limited to, a fault within a process, a fault within a product, a problem within a facility or part of that facility, or, a customer complaint (a fault within the service), Aloha Consulting prefer to look at the CAR lifecycle rather than just the request.
To eliminate the cause of non-conformity and prevent a recurrence, we evaluate the entire CAR lifecycle by:
- Reviewing the non-conformance;
- Determining the root cause of the non-conformance;
- Evaluating the need for action to ensure the non-conformity does not recur;
- Determining and implementing the required action to rectify the non-conformity;
- Recording the actions; and
- Reviewing the corrective actions taken.
Learn more about Corrective Action Requests (CAR) – Contact Us
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