Policies and Procedures

You may ask, what’s the difference between a policy and procedure in the context of a workplace? A policy is the framework in which your organisation operates – a mandate or general statement of intent designed to assist in maintaining consistency throughout the organisation – or, “WHY” we will do this. A procedure on the other hand, is a document explaining how the organisation wants to accomplish a specific task – or, “HOW” will we do this.

Both, policies and procedures, should be written in a simple, concise and easy to understand manner. Consistency and interrelated themes between documents should be the norm with consideration paid to non-English speaking employees and sub-contractors. 

The Work Health and Safety Act 2011 now obligates PCBU’s more than ever, to have effective workplace policies and procedures. Well written, and complied to, workplace policies:

  • Demonstrate the organisation is being operated efficiently and in an ethical and businesslike manner;
  • Ensures uniformity and consistency throughout the organisation;
  • Fosters stability;
  • Assists the organisation in terms of business planning;
  • Establishes accountability; and
  • Clarifies function, purpose and responsibility within a role. 

Our Occupational Health and Safety Management System (OHSMS) includes a sub-section of policies and procedures including:

  • Over 60 policies;
  • Emergency procedures;
  • First aid procedures
  • Lifeguard procedures
  • Safe work procedures;
  • Standard operating procedures; and
  • Word-based procedures template and examples of procedures, for ideologies and tasks not covered.

Learn more about Policies and Procedures – Contact Us 

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